We are committed to resolving concerns in a fair and timely manner.  If you have a concern that cannot be resolved using informal processes, there are four different kinds of formal complaints you may file, and each have slightly different processes.  If you need help determining which kind of complaint you have, filing the complaint, or filling out the complaint form, please contact Student Services.

 

 

 

The first step in resolving classroom-related complaints is to talk to the teacher.  If you are unable to resolve your concerns at that level, please schedule an appointment with the principal.  You may also submit a written complaint to the principal or employee's supervisor using the Personnel Complaint Form.  If the complaint cannot be resolved at the school level, you may submit the Personnel Complaint Form to Student Services at the District Office. Details about the employee complaint process may be found in this Board Policy and Administrative Regulation link.

 

 

Education Code 35186 creates a procedure for the filing of complaints concerning deficiencies related to instructional materials, conditions of facilities that are not maintained in a clean or safe manner or in good repair, teacher vacancy or misassignment, or the lack of opportunity to receive intensive instruction and services to pupils who did not pass one or both parts of the high school exit examination by the end of grade 12. The complaint and response are public documents as provided by law. Complaints may be filed using the Williams Complaint Form.  Complaints may be filed anonymously, but, if you wish to receive a response to your complaint, you must complete the contact information on the form. 

  

 

Board Policy and Administration Regulation 1312.3 is accessible here and provides details about uniform complaints regarding discrimination and harassment and the process for resolution. In order to file a Uniform Complaint, you may access and use this form link.